For information about your purchase, including how to log in to your administrator account, access usage statistics, and download MARC records, please visit our Customer Services page.
If you cannot find an answer to your question, please don’t hesitate to contact us.
Can I add my library's logo to the website?
Yes, you can. To set up a logo please contact us.
Is What Everyone Needs to Know OpenURL compliant?
Yes, What Everyone Needs to Know is compliant with OpenURL 0.1. Find out how to set up OpenURL referrals in Customer Services.
Does What Everyone Needs to Know make use of digital object identifiers (DOIs)?
Yes, a digital object identifier (DOI) is available for every book and chapter. Book DOIs are shown in the index card at the top of the page; chapter DOIs are shown at the top of each chapter.
Does What Everyone Needs to Know support meta search software?
Yes. Meta search software helps our customers to find our content from across a number of different searching databases.
What content can Google, and other search engines, crawl from What Everyone Needs to Know?
All books will appear within Google search results (and results from other search engines). You will still see a small amount of teaser content before you are required to login to the site. Google can also crawl all the publicly available pages (for example, About, Frequently Asked Questions, and Contact Us). Google will not index or show the full text of any book.
What discovery services contain metadata from What Everyone Needs to Know?
We currently provide metadata to EBSCO, ExLibris, OCLC, Paratext, Sirsidynix, Softweco, and Proquest (aka Summon).