These pages contain information on accessing the site, managing your account, and getting help if you have a problem.
These services are only relevant to customers, so please consult our information on how to get access if you are not yet a customer.
If these do not answer your query, then please contact us.
Services for customers include:
- Access to technical support
- Downloadable MARC21 records
- Monthly institutional usage reports
- Tools to manage your account — online viewing of institutional information, IP addresses, and account preferences
- Free promotional tools
Accessing the site
Before you log in to the site, please consult our Frequently Asked Questions, which includes details on recommended browsers and settings and screen-reader software standards, as well as our Technical Support page for site information. Users can then consult our help page for full instructions on how to log in to the site, and librarians can access their administrator accounts as outlined below.
Help with using the site
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Oxford University Press provides usage statistics that are compliant with the COUNTER Code of Practice, Release 5. These reports are designed to be clear, flexible, and consistent. For more information and to access reports for your institution, please see our Usage Statistics page for librarians.
Managing your administrator account
To view your account details and institutional information, view or change your account preferences (including if you have forgotten your password), and find out how to set up OpenURL referrals, please select the link appropriate to your region:
North and South America
Outside North & South America
MARC 21 records can be downloaded by library professionals free of charge.
Download the MARC record for What Everyone Needs to Know®.
Promoting the site to users
Oxford University Press has developed resources to aid libraries with using and promoting their online resources. Our Librarian Resource Centre will provide you with resources, tools, and ideas to help you make the most of your Oxford online resources.
To request any of the free promotional tools, or to offer suggestions about other ways we can help support your library, please email us at: firstname.lastname@example.org.